PayHero

Akahu & Open Banking Changes

Incident Report - Intermittent Delays 14/01/2026

Incident Report - Service Interruptions 30/10/2025

Incident Report - Login Issues 13/10/2025

Disruption to Payment Processing 23/08/2024

Incident Report - Login Issues 01/08/2024

Incident Report - Intermittent Delays 04/06/2024

Incident Report - Intermittent Access Issues 17/10/2023

Incident Report - Intermittent Delays 14/08/2023

Incident Report - Leave Requests 22/05/2023

Incident Report - Increased Loading Times 15/05/2023

Incident Report - PDF Reports Outage 03/05/2023

Incident Report - Intermittent Delays 25/10/2022

IRD Integration Outage - 10/10/2022

Queen Elizabeth II Memorial Day on 26 Sept 2022

Xero Service Outage - 21/07/2022

New! Submit your feedback with Productboard

Incident Report - PDF Reports Outage 29/11/2021

IRD Upcoming Maintenance: Sat 27/11/21 - Mon 29/11/21

Pay Now Outage - 09/11/2021

IRD Outage, Thursday 21 - Thursday 28 October

Scheduled Maintenance - 07/10/2021

Vodafone Outage for Microsoft Applications 27/08/2021 - Resolved

COVID-19 Wage Subsidy Payment: August 2021

Changes to Employee Sick Leave Entitlements

Xero Service Outage - 17/06/2021

Incident Report - Outage 03/06/2021

Scheduled Maintenance - 06/05/2021

Changes to User Agreements - 06/05/2021

Password Reset Prompt - 06/05/2021

PayHero Articles - Old links no longer valid

Vodafone Outage for Microsoft Applications 04/12/2020

IMPORTANT - Reconnect to IRD

Incident Report: Spam Attack and Email Deliverability - 30/08/2020

Incident Report Email Delays - 10/06/2020

Inland Revenue - Payday Filing Errors

Inland Revenue - Return Held For Processing Error

IRD System Planned Outage: 9-16 April

COVID-19 Wage Subsidy Payment

Employee Mobile App Changes - Start & Stop Clock

Xero Service Outage - 3/10/19

Having Trouble Accessing PayHero? - 03/05/19 (Resolved)

Inland Revenue Shutdown Period - April 2019

Nicky Blackwood

Neve

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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